Created by Materia for OpenMind Recommended by Materia



What is the purpose of this Personal Data Protection Policy?

This personal data protection policy (“Personal Data Protection Policy“) aims to make people aware of how we collect, process and protect the personal data you provide or collect through our website (the “Website“) by means of forms and/or cookies so that you can freely and voluntarily decide whether you want us to process them.

The Website is owned by Banco Bilbao Vizcaya Argentaria, S.A. (“BBVA”). For more information about BBVA and the Website, see the Legal Notice and Terms of Use

In this document we inform you about the processing of the information that BBVA obtains through the Website but it is not applicable to the information that can be obtained by third parties on other websites, even if they are linked by the Website.

We remind you of the importance of reading this Personal Data Protection Policy every time you use the Website, as it may be modified.

Who is responsible for processing your personal data?

Banco Bilbao Vizcaya Argentaria, S.A. (“BBVA”), with registered office at Plaza de San Nicolás nº 4, 48005 Bilbao (Spain). E-mail address:

How can you contact BBVA’s] Data Protection Officer?

You can contact BBVA’s Data Protection Officer by sending an email to the following email address:

What do we use your personal data for?

  1. To manage your browsing through the Website in accordance with the cookie policy that you can view [here].
  2. For the purposes and legitimized purposes indicated on each of the personal data collection forms on the Website.

At BBVA we treat your personal data with the utmost confidentiality. We undertake not to disclose such data and guarantee our duty to safeguard them by adopting all necessary measures to avoid their alteration, loss and unauthorized processing or access, in accordance with the legal obligations that apply to us as being responsible for the processing of your personal data.

BBVA has put in place and maintains the highest levels of security as required by law to protect your personal data against incidental loss and access and unauthorized processing or disclosure, in consideration of the state of technology, the nature of the data stored and the risks they are exposed to. You can read BBVA’s Security policy here.

How long will we keep your data?

During the time specified in the form that, if applicable, we provide you with to give your personal data to BBVA, as well as the period of time indicated in the Cookies Policy.

To whom will we communicate your data?

We will not pass on your personal data to third parties unless we are required to do so by law or you provide your consent.

When your consent is required to communicate your personal data to third parties, we will inform you in the data collection forms of the purpose of the processing, the data to be communicated as well as the identity or areas of activity of the possible assignees of your personal data.

In order to provide you with a suitable service and manage the relationship we maintain with you as a user, we might communicate your data to telecommunications companies that process your information on behalf of BBVA, as part of service provision agreements with them. You may also view the Cookies Policy here for third parties that receive personal data through cookies from this Website.

Does BBVA use cookies on this website?

We use a technology called “cookies” on our Website. For more detailed information on how BBVA uses cookies on this Website, please view the Cookies Policy here]

Does BBVA use links to other websites?

The Website may contain links to other websites. Please note that BBVA is not responsible for the privacy and processing of personal data from other websites. This Personal Data Protection Policy document applies exclusively to the information collected on the Website by BBVA. We recommend that you read the personal data processing policies of other websites to which you link from our Website or otherwise visit. You can also obtain information on our links policy in our Legal Notice here.

What are your rights when you provide us with your details


Likewise, at any time, you can withdraw your consent without affecting the lawfulness of the processing by sending your request to the email address Remember to attach a copy of your ID card or equivalent document accrediting your identity to your application.

Last updated: April 2018.